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What we are achieving is almost unbelievable, we have seen our natural collaborative approach between staff and management flourish. |
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Karl Douglas
General Manager, Smith & Nephew Extruded Film |
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| Case Studies - Smith & Nephew |
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- Specialist manufacturing division of major blue chip organisation
- 50 employees
- Dissatisfied workforce
- Fluctuating demand for product
- Demand fluctuation
- Poor working practices
- “Short notice” overtime culture leading to increased costs
- Losing staff to local companies who offered higher fixed pay
- Line management distracted by constant re-scheduling of workforce
- Workforce had lack of trust and confidence in management
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