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Client Comment
Prior to the project we thought we were quite good communicators but the work we did with Pasfield Curran led us to a higher plane
Tony McGrath
General Manager, Rhodia
Case Studies - Rhodia
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Background
Consumer Specialities division (previously Albright & Wilson)
Chemical phosphates plant at Widnes
Produce additives used in food, meat and beverages
Problem
Three year growth target requiring unit cost reductions
Restrictive practices
Severe overtime problem (20% of working hours)
Improvements could lead to substantial investment
Outcome
New high productivity standards met
New job and team structures
Skills and performance based salary package
12 hour five crew annualised hours system
Unit costs drastically cut
Customer complaints fell 25%
Accidents reduced
Overtime eliminated
New high performance culture publicised on national television
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