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Varying hours per day needed as times available for work directed by tides
High overtime
Poor productivity
Majority of time spent doing mainly non value added work as vessels unavailable in fixed hours

Flexible working system introduced

Based on teams with staggered start and finish times

Flexible to move staggered times to fit with arrival/departure of vessels and tide

Considerable improvement in service levels

Operatives take home pay guaranteed and hours worked considerably fewer


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